Shipping Policy
At The POD Company Fashion, we strive to ensure that your shopping experience is seamless from purchase to delivery. This Shipping Policy outlines the terms and conditions related to the shipment of orders placed on our website.
1. Shipping Locations
- We currently ship across all regions of India.
- International shipping is not available at this time.
2. Order Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Timeframe
- Standard Delivery: Estimated delivery time is 5-7 business days after order processing.
- Expedited Delivery: If available, delivery time will be specified at checkout.
Delivery timelines may vary based on the shipping location and unforeseen circumstances such as weather or carrier delays.
4. Shipping Charges
- Shipping charges, if applicable, will be clearly displayed during checkout.
- Free shipping may be offered on orders exceeding a specified amount, as part of promotional offers.
5. Tracking Your Order
- Once your order is shipped, you will receive an email with the tracking number and carrier details.
- You can track your order status using the tracking link provided in the email.
6. Address Accuracy
- Please ensure that your shipping address is accurate and complete at the time of checkout.
- The POD Company Fashion is not responsible for orders delayed or lost due to incorrect or incomplete addresses.
7. Delivery Attempts
- Our delivery partners will make up to two delivery attempts. If the order cannot be delivered, it will be returned to us.
- Re-delivery of returned orders may incur additional charges.
8. Undelivered Orders
- If your order remains undelivered due to circumstances beyond our control (e.g., customer unavailable, incorrect address), we will notify you and arrange for redelivery or cancellation as per your preference.
9. Damaged or Missing Items
- If you receive a damaged or incomplete order, contact us immediately at eshop.thepodcompanyfashion@gmail.comΒ with your order number and photos of the package.
- We will investigate and resolve the issue promptly through replacement, refund, or other appropriate measures.
10. Changes to Shipping Policy
- We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with the "Last Updated" date.
Contact Us
For any shipping-related inquiries, please contact us at:
- Email: eshop.thepodcompanyfashion@gmail.com
- Phone: +91-9040009530
- Address: 6B, 1st Floor, Khizarabad Village, Nr New Friends Colony, Delhi-110025
Thank you for choosing The POD Company Fashion. We look forward to serving you!